Quality & Management
ISO 9001 Foundation
Learn the essentials of a quality management system (QMS) and the requirements of ISO 9001 — from context and leadership to operation, evaluation and improvement. Self-paced on myPECB, with 24/7 access.
Veloraa Training
COURSE INFORMATION
Your Learning, at a Glance
- Price
- 499 USD
599 USD - Category
- Quality & Management
- Duration
- Self-paced; suggested pace: 4–6 weeks at 6–8 hours per week
- Format
- Self-paced online eLearning via myPECB
- Certification
- PECB Certified ISO 9001 Foundation (subject to passing the exam and meeting certification requirements)
Course Overview
The Starting Point for Anyone Working in Quality Management
ISO 9001 is the world’s most widely used standard for a quality management system (QMS) — a structured, evidence-based way to manage the quality of products and services and keep customers at the centre.
The Foundation course explains the concepts of quality and quality management and the requirements of ISO 9001 — including the role of top management, risks and opportunities, quality policy, the processes behind products and services, performance evaluation and continual improvement. Veloraa delivers the official PECB curriculum online, with practical examples, exercises and quizzes so you can apply what you learn straight away.
The Most Widely Used Standard
ISO 9001 underpins quality management in organisations worldwide.
Customers Expect It
Many buyers ask for a certified QMS before they sign.
Teams Need a Shared Language
Everyone involved in quality benefits from knowing the standard.
Who Should Attend?
Anyone who needs to understand quality management
No prior ISO 9001 or management-system knowledge needed.
Learning Objectives
By the end of the course you will be able to:
- Understand the fundamentals - Describe quality management concepts, principles and definitions.
- Know the requirements - Explain the main ISO 9001 requirements for a QMS.
- Follow the QMS cycle - Walk through context, leadership, planning, support and operation.
- Measure and improve - Understand performance evaluation and continual improvement.
- Identify approaches - Recognise actions organisations can take to conform to ISO 9001.
- Support a project - Be ready to contribute to a QMS implementation team.
Curriculum
4 modules · 11 lessons
Lessons follow the structure of ISO 9001 itself, with quizzes throughout.
Introduction to Quality Management3 Lessons
- 1. Course Objectives and Structure
- 2. Standards and Regulatory Frameworks
- 3. Fundamental Concepts and Principles of Quality Management
You Will Be Able To Understand quality concepts and how ISO 9001 fits with other frameworks
Context, Leadership and Planning3 Lessons
- 4. Context of the Organisation
- 5. Leadership
- 6. Planning
You Will Be Able To Learn what the standard asks for in Clauses 4 to 6
Support and Operation2 Lessons
- 7. Support for the QMS
- 8. Operation
You Will Be Able To See how resources, competence and operations are managed
Evaluation and Improvement3 Lessons
- 9. Performance Evaluation
- 10. Improvement
- 11. Course Close and Exam Preparation
You Will Be Able To Understand monitoring, review and improvement, then prepare for the exam
Downloadable Resources: 200+ pages of course notes with examples, best practices, exercises and quizzes.
What’s Included
- 11 video lessons Expert-led, with quizzes
- 200+ pages of notes Examples, best practices, exercises & quizzes
- Exam voucher Plus one free retake in 12 months
- Certification fee No extra cost once you pass
- 14 CPD credits Attestation of completion
Frequently Asked Questions
Do I Need Technical Skills?
No. The course explains the standard’s concepts and requirements in plain terms.
How Long Do I Have to Finish?
You get [ACCESS PERIOD] of unlimited access and study at your own pace. You can take the exam whenever you are ready.
Is the Exam Online?
Yes. You book it through PECB Exams and take it remotely.
What If I Fail the Exam?
You can retake it once for free within 12 months of your first attempt.
Foundation, Lead Implementer or Lead Auditor — Where Should I Start?
Start with Foundation if you are new to ISO 9001 or need a working knowledge of it. Move on to Lead Implementer to build a QMS, or Lead Auditor to assess one.
Can My Team Enrol Together?
Yes. Veloraa offers corporate and bespoke programmes. Use the enquiry form below for group pricing.
Exam & Certification
Your Path to Certification
The online exam covers two competency domains. If you don’t pass first time, you can retake it once at no cost within 12 months.
- Complete the eLearning
11 lessons and quizzes · earn 14 CPD credits
- Pass the Exam
Book online at a time that suits you
- Apply for Your Certificate
No work or project experience required
- Sign the Code of Ethics
Then receive your PECB certificate
- Take the Next Step
Move on to Lead Implementer or Lead Auditor
Exam Domains
- Fundamental concepts and principles of quality management and a QMS based on ISO 9001
- ISO 9001 requirements for a QMS – Clauses 4 to 10
Credential Levels
| Credential | Experience | Project Activities |
|---|---|---|
| PECB Certificate Holder in ISO 9001 Foundation This Course | None | None |
Requires passing the PECB ISO 9001 Foundation exam and signing the PECB Code of Ethics. Foundation exams also count towards PECB Master, alongside the Lead Implementer and Lead Auditor credentials.
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