Quality & Management
ISO 9001 Lead Implementer
Learn to establish, implement, maintain and continually improve a quality management system (QMS) — and take an organisation from first scoping to certification-ready. Self-paced on myPECB, with 24/7 access.
Veloraa Training
COURSE INFORMATION
Your Learning, at a Glance
- Price
- 899 USD
999 USD - Category
- Quality & Management
- Duration
- Self-paced; suggested pace: 4–6 weeks at 6–8 hours per week
- Format
- Self-paced online eLearning via myPECB
- Certification
- PECB Certified ISO 9001 Lead Implementer (subject to passing the exam and meeting certification requirements)
Course Overview
The Credential for People Who Build Quality Management, Not Just Describe It
ISO 9001 gives organisations a structured, evidence-based approach to managing the quality of their products and services — built on customer focus and a culture that supports quality.
As a Lead Implementer, you establish, implement, operate, maintain and continually improve a QMS — from leadership commitment, quality policy and risk planning to operations, design, outsourcing and certification readiness. Veloraa delivers the official PECB curriculum online, with practical examples, exercises and quizzes so you can apply what you learn straight away.
Quality Drives Trust
A working QMS shows customers you deliver consistently.
Customer Focus
Learn to build a culture that enables and supports quality.
Few People Can Lead It
Organisations need practitioners who can run a QMS project end to end.
Who Should Attend?
Anyone who will build, run or advise on quality management
No prior ISO 9001 knowledge needed.
Learning Objectives
By the end of the course you will be able to:
- Master QMS fundamentals - Understand the concepts, methods and techniques for implementing and managing a QMS.
- Interpret the requirements - Interpret and implement ISO 9001 in the specific context of an organisation.
- Plan the implementation - Set leadership commitment, quality policy, scope and objectives.
- Address risk and change - Plan actions for risks, opportunities and change.
- Run operations - Manage requirements, design, outsourcing and service provision.
- Measure performance - Monitor, measure, analyse and evaluate the QMS.
- Drive continual improvement - Lead internal audit, management review and corrective action.
- Prepare for certification - Get an organisation ready for a thirdparty certification audit.
Curriculum
5 modules · 27 lessons
Lessons follow the order you’d use on a real QMS project. Quizzes throughout.
Foundations of the QMS4 Lessons
- 1. Course Objectives and Structure
- 2. Overview of ISO, Management Systems and the ISO 9000 Family
- 3. Introduction to Quality and a QMS Based on ISO 9001
- 4. Initiating the QMS Implementation
You Will Be Able To Understand ISO, the ISO 9000 family and how to start the project
Planning the QMS8 Lessons
- 5. Leadership and Commitment
- 6. Quality Policy
- 7. Roles, Responsibilities and Authorities
- 8. Context of the Organisation
- 9. QMS Scope
- 10. Actions to Address Risks and Opportunities
- 11. Quality Objectives
- 12. Change Management
You Will Be Able To Win commitment, set policy and scope, and plan for risks and change
Support and Operation8 Lessons
- 13. Resources
- 14. Competence
- 15. Awareness and Communication
- 16. Management of Documented Information
- 17. Requirements for Products and Services
- 18. Design and Development of Products and Services
- 19. Outsourcing
- 20. Production and Service Provision
You Will Be Able To Put resources, documentation and product and service processes into practice
Monitoring and Improvement5 Lessons
- 21. Monitoring, Measurement, Analysis and Evaluation
- 22. Internal Audit
- 23. Management Reviews
- 24. Nonconformities and Corrective Actions
- 25. Continual Improvement
You Will Be Able To Measure performance, audit the system and run corrective action
Certification Readiness2 Lessons
- 26. Preparing for the Certification Audit
- 27. Course Close and Exam Preparation
You Will Be Able To Get the organisation audit-ready and prepare for the exam
Downloadable Resources: 500+ pages of course notes with examples, best practices, exercises and quizzes, in editable formats.
What’s Included
- 27 video lessons Expert-led, with quizzes
- 500+ pages of notes Examples, best practices, exercises & quizzes
- Exam voucher Plus one free retake in 12 months
- Certification fee No extra cost once you pass
- 31 CPD credits Attestation of completion
Frequently Asked Questions
Do I Need Technical Skills?
No. The course focuses on management systems, risk and controls. Your work experience counts towards the higher credential levels.
How Long Do I Have to Finish?
You get [ACCESS PERIOD] of unlimited access and study at your own pace. You can take the exam whenever you are ready.
Is the Exam Online?
Yes. You book it through PECB Exams and take it remotely.
What If I Fail the Exam?
You can retake it once for free within 12 months of your first attempt.
Lead Implementer or Lead Auditor — Which Should I Take?
Choose Lead Implementer if you will build or run a QMS, and Lead Auditor if you will assess one. Many professionals take both.
Can My Team Enrol Together?
Yes. Veloraa offers corporate and bespoke programmes. Use the enquiry form below for group pricing.
Exam & Certification
Your Path to Certification
The online exam covers seven competency domains. If you don’t pass first time, you can retake it once at no cost within 12 months.
- Complete the eLearning
27 lessons and quizzes · earn 31 CPD credits
- Pass the Exam
Book online at a time that suits you
- Apply for Your Credential
Choose the level that matches your experience
- Sign the Code of Ethics
Then receive your PECB certificate
- Maintain It
Annual maintenance and continuing education
Exam Domains
- Fundamental principles and concepts of a QMS
- Initiating a QMS implementation
- Planning a QMS implementation
- Implementing a QMS
- Monitoring and measuring a QMS
- Continual improvement of a QMS
- Preparing for a QMS certification audit
Credential Levels
| Credential | Experience | Project Activities |
|---|---|---|
| Provisional Implementer | None | None |
| Implementer | 2 yrs (1 in quality mgmt) | 200 hours |
| Lead Implementer This Course | 5 yrs (2 in quality mgmt) | 300 hours |
| Senior Lead Implementer | 10 yrs (7 in quality mgmt) | 1,000 hours |
All levels require passing the ISO 9001 Lead Implementer exam (or equivalent) and signing the PECB Code of Ethics. Holders of both Lead Implementer and Lead Auditor who pass four additional Foundation exams qualify for PECB Master.
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